Frequently Asked Questions
Welcome to our interactive Frequently Asked Questions (FAQ's).
Use the topics listed at the side of this page to find the answer you require.
Most Popular FAQs
- Where can I find details of supported accommodation in Mendip?
- I'm at work / school / college / training all day, when could I see someone?
- Where else can I get help or advice with my housing problem?
- Will I have to live in Spencer House or Frome Foyer?
- I only want to talk to someone if you can guarantee it will be confidential - is that ok?
Where can I find details of supported accommodation in Mendip?
The Supported Housing Directory has details of advice providers, tenancy support providers, and housing providers according to need. Contact details and the remits of the various schemes are included.
I'm at work / school / college / training all day, when could I see someone?
Although our non-residential support schemes only operate Monday to Friday and generally from 9 to 5, we can usually find a way of meeting up with you. For example ,we can meet up where you work (or nearby) during a break, or when you have some free time at college.
We will probably be able to meet you before or after your commitments for the day if that's what's needed, but as most of the agencies you are likely to need contact with work "office hours" then you need to be prepared to make yourself available during the day
Where else can I get help or advice with my housing problem?
Try SHELTER - follow this link for contact details - SHELTER Taunton.
Mendip District Council will also be able to give you housing advice; you can phone on 01749 648999, or visit their website
Citizens Advice Bureaux may also help - try the website for housing advice - or visit our referral agents page for opening times for your town.
Will I have to live in Spencer House or Frome Foyer?
No, Spencer House and Frome Foyer are just two of the five supported housing projects for young people in Mendip. You may want to consider applying to live in them if you need supported housing, but not all young people need, or are able to live in, supported housing.
If Mendip YMCA is working with you to help you find somewhere to live then we will help you look at what type of housing best suits your needs.
I only want to talk to someone if you can guarantee it will be confidential - is that ok?
Yes - and no!!
Generally everything you share with Mendip YMCA will remain confidential unless you give us permission to speak to others about things.
Sometimes in very particular circumstances we have to speak to others about things you may have told us, for example if a person under 18 is at risk, or if you are endangering your life or some one else's life.
See our confidentilaity leaflet for more details.
