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Routes One Stop Shop

What is YMCA ROUTES Drop-In Centre?

YMCA Routes is an open access drop-in centre for 11-25yr olds at 1a Palmer Street in Frome. It is a safe, warm and welcoming environment and our staff offer advice and guidance on a wide range of issues such as:

  • Housing & Homelessness:
    Emergency accommodation for young people, advice and help to find accommodation
  • Benefit advice:
    Making a claim, understanding your benefits and entitlements
  • Health:
    Mental health, substance misuse (drugs, alcohol) and sexual health (C-card issue point)
  • Employment:
    Help finding employment, creating CV’s, local job searches, preparing for Interviews
  • Education:
    School, college, training, volunteering placements
  • Relationships:
    Family mediation, personal relationships
  • Financial Matters:
    Budgeting, managing money, debt, setting up payment plans and direct debits
  • Police:
    Help if you’re in trouble with the police or if you feel that you need to report a crime

You don’t need a specific reason to come to Routes, we are also here if you just need to talk. You can use the internet or hang out in our Improve with Food Café that has low-cost, home-cooked fresh food. We are open Monday-Friday 10am-5pm.

If we can’t help then we have great relationships with a wide range of specialist services who can often see you in Routes. Don’t forget, that as long as we don’t think you or anyone else is at risk of harm, then whatever you come into Routes with is confidential – we won’t tell anyone about it without your consent.


What’s on at YMCA ROUTES:


  • Job Club for 18-25yr olds:
    Mondays & Thursdays – 2.00pm-4.30pm
    – Help with Universal Credit, work commitments and to do lists
    – Help with job searching & applications, and preparing your CV
    – Help with looking for volunteering opportunities
  • Drop in for Young Parents:
    Held on the first Wednesday of every month – 11.00am-12.30pm
    – Meet your Health visitor for advice & support
    – Have your child weighed and discuss aby concerns you may have
    – Use YMCA Routes for information, advice and guidance about housing, benefits, budgeting etc
    – Enjoy our Improve with Food Café and chat with other parents
  • Group for young people identifying as LGBTQ+
    Held on the first Thursday of every month – 6.00pm-8.00pm
    – Come and relax in our Youth Café
    – Make new friends, try some delicious food and chat to our staff
  • Group for Care Leavers and ex-Care Leavers aged up to 25:
    Held on the first Tuesday of every month – 6.00-8.00pm
    More information from Lewis Diffey – Mobile – 07890583106 Phone – 01749 822946

We are always adding new groups, events and clubs for young people so don’t forget to keep up to date with our ever changing services!

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